VoIP Svc Providers >>
Multi-Site Enterprise >>
" One of the biggest
challenges in delivering
VoIP products to the SMB
market is ensuring the call
quality. Since businesses
rely on their phone service
for day-to-day operation,
customers will not tolerate
poor quality, dropped calls
or even service outages.
The best management of
quality is to identify
problems before they have
an impact and if the quality
is compromised, to be able
to do quick diagnosis and
resolution.
Packet Island provides the
solution to this with their
monitoring device backed by
a very responsive and
knowledgeable team. The
solution allows for rapid
identification and possible
remedies without the need to
devote resources and time.
"
VoIP Lifecycle Management For End-To-End Control Of Service Quality
VoIP is well on its way to becoming ubiquitious as it is more cost effective
and feature-rich than traditional telephone services. However, there is a
perception among new VoIP customers that this service must not only be less
expensive that land-line service - it also must be just as good with respect
to call quality and ease of use. As most VoIP service providers don't
control the end-to-end networks themselves, this presents quite a challenge.
The only way to truly ensure carrier-quality VoIP networks for
discriminating end users is to actively manage the entire VoIP lifecycle;
from pre-assessment through the full evolution of the customer's network. A
comprehensive pre-assessment can pinpoint problems in the network before a
VoIP rollout; saving many hours of troubleshooting and analysis. A post
deployment verification can serve as a baseline for future troubleshooting,
while providing a thorough analysis of the integrity of the deployment
itself. As networks are constantly evolving, ongoing monitoring with
automated reporting offers VoIP Service Providers an easy way of proactively
handling issues before customer complaints occur.
Packet Island offers both SaaS-based and highly scalable platform offerings to enable VoIP service providers to implement full VoIP lifecycle management.
Hosted Solutions For VoIP Service Providers: |
On-demand remote diagnostics solution permanently deployed at customer sites |
 |
Portable kit for remotely diagnosing VoIP+Data problems and for VoIP LAN/WAN assessments |
 |
Portable kit for remotely diagnosing VoIP problems and for VoIP LAN/WAN assessments |
 |
Permanently deployed solution that enables 24x7 SLA monitoring , remote troubleshooting, and network growth and capacity planning |
 |
A complete platform for VoIP Service Providers who want to host the solution in their network |
